Answers
Frequently Asked Questions
General
What technologies do you build with?+
Laravel and PHP for robust web systems, WordPress and Shopify for content and commerce, and OpenAI/Anthropic/Gemini models for AI features — always chosen to fit your hosting and budget, not our preferences.
Do we own the code and data?+
Fully. You receive the complete source code, database, credentials, and documentation. No lock-in, no licensing fees to us.
Process
How does a project start?+
A free 30-minute consultation, then a written scope with fixed price and timeline. Work begins after a kick-off deposit; you see progress in weekly demos.
How long does a typical project take?+
A single automation ships in 1–2 weeks. A custom CRM or portal typically takes 4–8 weeks. You get a concrete timeline in the proposal, and phased deliveries along the way.
What if requirements change mid-project?+
Small adjustments are absorbed. Larger changes get a short written change-order with price/timeline impact before we build — no surprise invoices.
Pricing
Why fixed prices instead of hourly?+
Fixed scope keeps our incentives aligned with yours: we profit by being efficient, not slow. Retainers are available for ongoing work.
Are there any hidden or recurring costs?+
Only third-party costs you would pay anyway: hosting, domains, and API usage (e.g. OpenAI). We recommend cost-efficient options and set spending caps.
Support
What happens after launch?+
Every project includes a support window (30–90 days by plan) covering fixes and tuning. After that, choose ad-hoc support or the Automation Partner retainer.
Can you take over an existing system another developer built?+
Yes. We start with a paid code and infrastructure audit, give you an honest report, and quote stabilisation or rebuild options.
Question not answered?
Email us or book a call — real engineers reply, not a ticket bot.
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